FAQ

1
Our vast experience in both residential and commercial building construction allows us to offer a variety of construction services. From a small extension right through to a multi-storey townhouse/villa and everything in between – you name it, we can build it.
2
Who are the key contacts at each stage of the construction process?
Pre-build - before we start to build your home, your main points of contact will be: • Customer Service Coordinator – they will organise the formal design/building briefing appointment with you. • Design/Build Manager – helping you find the right home design for your lifestyle and budget. On-site – once construction has begun, your main points of contact will be: • Site Manager – ensures the process is running smoothly and will keep you informed of the progress of your home. • Support Coordinator – works in conjunction with the Site Manager to answer any questions you may have throughout the build process.
3
Yes – if your land slopes, we can still build on it. We have extensive experience in sloping block builds, and have home designs that can be built on sloping blocks. However, would need to make an assessment to ensure we could build on your block.
4
We do not write our own contracts – we use the HIA (Housing Industry Association) New Home Construction Contract. This is an industry contract document that complies with the Domestic Building Contracts Act 2000.
5
A variation is a request to change an item in your contract that has been agreed to by us in writing. Your contract will specify in detail how variations are to be dealt with.
6
Inclusions are the fixtures, fittings and finishes that are included in a specific price range of your new home. There are many styles of inclusions, and as we are custom builders, you can choose any fittings, fixtures and finishes that are available. It is all in your hands, and we will guide you through that process. We have an experienced design team that can help meet your lifestyle and budget.
7
Yes – in keeping with our focus on custom builds, our renowned award-winning interior design service can help you achieve the look you want for your new home.
8
Each building is different and times can vary to complete. As a guideline, a 4 storey house typically takes 15 weeks to complete. Please bear in mind that weather can affect the time taken to complete a build.
9
Yes, in most circumstances. We have a variety of finance partners who can assist you in organising your finance – we’re happy to discuss any financing options with you.
10
Swimming pools are usually built before we start on site or as soon as we excavate. We generally allow up to three weeks to install your pool. If you plan to build a pool after you move in, you will need to let us know the exact location so we can realign services and ensure the slab is designed accordingly. There may be additional charges.
11
You are always welcome to visit your site, but due to health and safety reasons you will need to be accompanied by your Site Manager. Site visits are not compulsory, however, as we will conduct regular milestone meetings to keep you updated.
12
Yes, absolutely! In fact, we encourage your input during the design/build briefing process so that we can build the house of your dreams.
13
Yes, we can arrange demolition of your existing property to make room for your new build. We are also able to remove asbestos.
14
We are a family owned and operated business with 3 generations of experience in the building industry. Welsh Building Company can draw upon its 100 years of experience to turn your dream home into a reality.

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